What is a fixed rate order?

Pax Credit allows you to freeze the current exchange rates for three working days. You need to pay 2% of the order amount as a refundable deposit to fix the rates. This deposit will be completely refunded right after the order is completed.

You can avail this option to remove the risk of higher exchange rates before the completion of funds transfer & document verification and take the benefit of favorable exchange rates.

Availability of fixed rate order?

Fixed rate orders are available from 10:00 to 15:30 Monday-Friday (IST) excluding bank holidays.

How do you refund the advance deposit?

While we process your refund right after the completion of the order, balance restoration may take up to 10 days depending on the mode of payment.

Are there any charges for door delivery?

Door delivery charges might vary across cities. To a large extent, the following are the door delivery charges:

If order total is under Rs. 5000 – Not eligible for door delivery
If order total is under Rs. 50,000 – Rs 100 charge for door delivery charge
If order total is over Rs. 50,000 – Zero charge for door delivery charge

How long does it take for the door delivery?

Orders placed before 1 pm are delivered on the same day before 7 pm. Whereas the orders received after 1 pm may be delivered on the same day or we guarantee the delivery on the next working day.